Returns & Exchanges
WHEN DO I GET MY NEW LIMITED EDITION ITEMS???
Everything we make is cut to order.
SHIPPING METHOD: We use USPS Priority Shipping for all of our Domestic & International packages. We also can provide a tracking number for international packages for an additional charge. If you have any shipping questions, please email us directly at firstname.lastname@example.org. Fast Ship takes 2-3 business days. If you want an item over-nighted please email us directly.
OH NO! THIS IS THE WRONG SIZE/WRONG FIT/WRONG SOMETHING-OR-OTHER!
EXCHANGE POLICY: We want you to love the new addition to your wardrobe!! If you receive an item that was not the product you ordered, an incorrect size, or did not meet your expectations, we will gladly replace the item within 14 days from the confirmed shipping date. Kindly inform us immediately via email email@example.com. We ask that all items be in new/original, unused, sale-able condition with all tags attached. If the item has been worn, damaged or altered, we are unfortunately unable to offer a refund or an exchange, and the item will be returned to you. Please also ensure your address is stated on & in the package so we know where to send any replacement items! Turnaround time is usually 48-72 hours. We process exchanges upon return receipt of the items.
*PLEASE NOTE: Sale items & coupon code items are final sale and not exchangeable. (Apparel that is solid white color is non-returnable) Our latest limited edition collection of activewear, jumpsuits, kimono's & graphic tops are only exchangeable as are produced in small quantities and produced to order. Bodysuits because of the delicacy are not returnable/exchangeable.
HOW TO EXCHANGE ITEMS:
Contact Daughters of Culture to get your exchange approved, you will get instructions on where to ship back to. Our shipping office is closed on Saturdays & Sundays.
We believe in our products & we believe in happy customers. Let us know what we can do to make it right.
(Please give us 5-7 business days to process as we are out on the field designing & producing lovely products)