(Updated March 2021)
WHEN DO I GET MY NEW LIMITED EDITION ITEMS???
Everything we make is cut to order. We appreciate your patience as we cut & sew for your order. It can normally take 2-4 weeks if item is not in stock.
We use USPS Shipping for all of our Domestic & International packages. We also can provide a tracking number for international packages for an additional charge. If you have any shipping questions, please email us directly at firstname.lastname@example.org. Fast Ship takes 2-3 business days. If you want an item over-nighted please email us directly.
We want you to love the new addition to your wardrobe!! If you receive an item that was not the product you ordered, or did not meet your expectations, we will gladly replace the item within 14 days from the confirmed shipping date.
Kindly inform us immediately via email email@example.com. We ask that all items be in new/original, unused, sale-able condition with all tags attached. Turnaround time is usually 48-72 hours.
Please note we do not offer returns as our pieces are cut to order. If your order has been approved for an exchange we do charge a $15 restocking fee because we do not stock merchandise. We will need to re-produce the items you will need for your new order.
All pieces are made & designed locally here in Los Angeles.
*PLEASE NOTE: After Pay, sale items & coupon code items are final sale and not exchangeable. Only one coupon code at checkout valid.
We cut to sew our products, we do not stock inventory & need 2-3 weeks to cut & sew your pieces.
Items that are custom ordered & special request are final order.
ALL ITEMS SOLD AT FESTIVALS & EVENTS ARE FINAL SALE.
Contact Daughters of Culture if you have any questions about an order placed, you will get instructions on how to proceed. Our shipping office is closed on Saturdays & Sundays.
(Please give us 5-7 business days to process as we are out on the field designing & producing lovely products)